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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Martella

December 11, 2024

5  out of  5
rating by Theresa Martella
"Customer service has been excellent! A big shout out to Nicole and Laura for their diligence, kindness and personal service. So glad I switched to Kevin Best and State Farm."
We responded:
"Thank you, Theresa! I'm so glad to hear that Nicole and Laura have provided you with such diligent and personal service. We're happy you chose our office and State Farm. If you ever need anything or have questions, we're here to help!"
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Eric Meigs

July 11, 2024

5  out of  5
rating by Eric Meigs
"Just became a new client here and needed some changes on my policy, Michael was very helpful and efficient in getting me what I needed! Exemplary service!"
We responded:
"Thank you for sharing your experience, Eric! I'm glad Michael was able to assist you efficiently with the changes to your policy. We're grateful for your kind words and happy to have you as a satisfied client. If you need anything else, feel free to reach out! Kevin Best - State Farm Insurance Agent, Fort Collins, CO"
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Teri Strawn

February 15, 2024

5  out of  5
rating by Teri Strawn
"Michael Graff was very professional and friendly!"
We responded:
"Thank you for the kind feedback. I am glad to hear Michael was able to take care of your insurance needs. "
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Peggy Chaney

August 14, 2023

5  out of  5
rating by Peggy Chaney
"Agent Graff was very helpful in assisting me with a quote. He explained various items and the options for each item. He provided me a quote the same day. Professional, respectful of my concerns, and pleasant and easy to work with."
We responded:
"Peggy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Michael cares a lot about our customers."
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David Golias

August 14, 2023

5  out of  5
rating by David Golias
"Kevin's agency has served my family's insurance needs for 30+ years! Sharon Rady particularly is the most responsive and caring business person I have ever worked with. She always inquires about what I and my family are up to and takes that in consideration when responding to my questions. I highly recommend this agency!"
We responded:
"David, it is a pleasure working with you. Thank you for the recognition for Sharon! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your coverage needs. We look forward to serving your insurance needs for many years to come!"
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Rick Mueller

July 25, 2023

5  out of  5
rating by Rick Mueller
"I began using Kevin Best - State Farm Insurance agency over a year ago. The service of the office and especially Sharon, has been excellent. Sharon is responsive and pleasant to deal with. Fortunately, I have not had a claim with SF, but I feel confident that if I did, it would be handled quickly and professionally."
We responded:
"Thank you for the wonderful review, Rick! Sharon is a fantastic asset to our team and we’re happy to hear she has been able to help you with your insurance needs."
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Middel Realty

March 1, 2023

5  out of  5
rating by Middel Realty
"Holy cow. These guys know insurance. Kevin's the best insurance agent we've ever had. You ever have a question talk to Kevin or his office manager Sharon."
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Nancy Boykin

July 13, 2022

1  out of  5
rating by Nancy Boykin
"I would give 0 stars if I could. After having state farm insurance since the 1980's, my fire policy was cancelled due to a hail claim and a water damage claim. I called Kevin Best's office back in the spring of 2022 to change my permanent address. They changed my address on my vehicle but not my fire policy. I never received notification of cancellation of my policy- until I called Kevin Best's office with another question. Now, I have 2 weeks to find insurance. They dropped the ball....Incompetent."
We responded:
"Thank you for your feedback. I tried to appeal the underwriter cancellation and did my best to retain your business. Sorry to see you go and I wish you the best of luck."
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KIPP

May 12, 2022

5  out of  5
rating by KIPP
"I have been w/State Farm (home & auto) for over 40 years having never used another insurance provider. Thirteen states later, Sharon w/Kevin Best - State Farm in Fort Collins is THE BEST agent representative I have ever had the pleasure of dealing w/a State Farm. Thank you."
We responded:
"Thanks for the awesome feedback. I agree - Sharon is awesome. Glad we could help you with all your insurance needs. Hopefully you will stay in Colorado for a long time."
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Earl Weston

May 7, 2022

5  out of  5
rating by Earl Weston
"I had a special situation needing insurance for a trailer. David handled it quickly. It was a great convenience for me."
We responded:
"Thank you for your feedback. I'm glad we were able to handle your insurance need in a prompt and professional manner. Thank you for your business."
Profile photo of Mark Cooper

Mark Cooper

April 10, 2022

5  out of  5
rating by Mark Cooper
"Kevin provides the best service ever. If I call, and have to leave a message, he always returns my calls promptly. Kevin also knows his products well and matches them to our needs. You can count on Kevin and his team for great service."
We responded:
"Thank you Mark for the nice review. Glad to hear that you are happy with our services. It's a pleasure working with you."
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Donna Cruz

January 21, 2022

5  out of  5
rating by Donna Cruz
"Great Insurance and great staff!!"
We responded:
"Thank you for the feedback. I'm glad you were happy with our service. We are here to help you with all your insurance needs."
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Taylor Stoudnour

October 25, 2021

5  out of  5
rating by Taylor Stoudnour
"What a wonderful team they have! Everyone I interacted with was friendly, helpful, and responsive. Michael did a fantastic job in following up and answering all of my many questions! Really looking forward to working with them."
We responded:
"Thank you for the great feedback. I'm glad everyone was so helpful with your insurance questions and finding you the right products."
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sheri demaree

October 5, 2021

5  out of  5
rating by sheri demaree
"I have been a client of this office for 30 years...as people have changed thru those years, the level of professionalism has been consistent and continually excellent. Sharon has made the transition from, Bob to Kevin as the agent, a seamless one. Looking for a great insurance family, call or go see them!"
We responded:
"Thank you for the great feedback. Helping everyone with their insurance needs is a top priority in our office."
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Cameron Boyer

October 1, 2021

5  out of  5
rating by Cameron Boyer
"If this isn’t the best insurance team out there, I don’t know what is. Sharon, the office manager, is not only superior at her job - she is one of the kindest, genuine and flat out helpful people you will ever meet. I’ve known her for years and she’s always looking out for my best interest. What better quality would you want from your insurance rep? State Farm will always have me as a customer so long as she is around! Thank you all for your hard work, professionalism, and for having my back."
We responded:
"I'm glad you are happy with Sharon and how she handles all your insurance needs. Our goal is to provide everyone with remarkable service."
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Valley HVACR

August 11, 2021

5  out of  5
rating by Valley HVACR
"Kevin and his team are professional and great to work with. We know we're in good hands."
We responded:
"Thanks for letting us take care of your insurance and I am glad you are happy with our service."
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Maria Weir

August 3, 2021

5  out of  5
rating by Maria Weir
"We’re happy with our experience with Dave as an agent. He’s been very helpful and patient."
We responded:
"Thank you for taking the time to recognize Dave for his great service. We appreciate your business."
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Lynnette Sieczko

June 29, 2021

5  out of  5
rating by Lynnette Sieczko
"I have known Sharon for years and she is the same pleasant individual come rain or shine and even hail storms. I highly recommend this agency and the staff."
We responded:
"Thank you so much for your feedback. We are happy to take care all of your insurance needs."
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Boyce Drummond

April 28, 2021

5  out of  5
rating by Boyce Drummond
"Sharon provided me with great support on a recent auto claim - knowledgeable, friendly, caring, and efficient service. I highly recommend the professional service and friendly small-town atmosphere at the Kevin Best agency!"
We responded:
"I am glad you were very satisfied with Sharon's help. I am lucky to have such a professional office manager. Thank you for allowing us to take all your insurance needs."